Contractor Support Services

Andura offer a comprehensive array of support and back-up services for its Registered Home Improvement Contractors and for Commercial Contractors.

  • Contractor Support Services
  • Contractor Support Services

Insurance Backed Guarantee

More and more tradespeople are using Insurance Backed Guarantees (IBGs) to give their customers additional confidence, staying ahead of those competitors who do not offer such peace of mind.

By offering an IBG to mirror your own guarantee, in the event that you should cease trading, you provide your customers with the reassurance that you are a client focused trader who cares enough to make provision for them even in the event you are no longer trading. A key selling point for your business is that once accepted on to a scheme, you can advertise this fact on your website and in all your marketing literature.

Andura do not issue installation guarantees; however Andura registered contractors can apply for an IBG facility via GGFi Ltd who have agreed to provide cover for the key Andura Home Improvement products.

GGFi is a leading provider of Insurance Backed Guarantees within the home improvements industry. Contact GGFi for further information on 020 7645 3744 stating you an Andura registered contractor or view www.ggfi.org.uk

Application Training

Many of Andura's products are specialist in their nature and therefore application techniques can be specific to the particular product. Andura offer both in-house and on-site training. Tuition is provided by experienced operatives who have a wealth of knowledge about the Andura products and the application requirements involved.

Spray Equipment Servicing

Andura offer the options of a basic service or a full re-furbishment for Graco President pumps. Additional serving for airless equipment can also be provided.

Special Colour Matching

Andura offer the facility to supply their product matched to special colours. Choosing a colour from the Andura colour range means that the goods will be in stock but if a special shade is required, we are happy to provide a bespoke colour match. There are some limitations in terms of minimum quantities and the production of special colour generally incurs a small surcharge to cover the additional cost.

Sales Enquiries & Referrals

Andura receive an ever increasing number of enquiries for their products. We are regularly asked to provide the contact details of our Registered Home Improvement Contractors. Accordingly, we provide these details to members of the public and therefore supply these sales enquiries to Registered Contractors.

Commercial Contract Specification Preparation

Andura will prepare specifications for commercial contractors. Andura also provide a support package to engineers, architects, specifiers, end-users and contractors as well as training and on-site assistance.